Ba Baji Privacy Policy — how safe is your data with us

Your privacy is our top priority at Ba Baji. This Privacy Policy ("Policy") applies to the Ba Baji website, mobile app, and all related services. By creating an account or using the platform, you are considered to have accepted this Privacy Policy.

We follow international data protection standards. Ba Baji never sells your data, never shares it without your permission, and never uses it for unsolicited purposes. This policy has been published in Bengali so that every Bangladeshi user can easily understand how their information is managed.

Ba Baji collects two types of information — what you provide directly and what is generated automatically while using the platform.

We only collect information we actually need. Every data point has a clear purpose — and that purpose is always to serve you better.

Ba Baji uses your information only for the purposes listed below. No hidden agendas, no unexpected use.

• Account Management: Your information is used for registration, login, password reset, and account verification.
• Financial Transaction Processing: Your payment information is used to process deposits, withdrawals, and bonus distributions.
• Security & fraud prevention: To detect unusual activity and keep your account secure.
• KYC Verification: To fulfill legal requirements and verify identity for anti-money laundering compliance.
• Service Improvement: Analyzing your usage patterns to improve the platform.
• Communication: Sending important updates, promotional offers, and support messages.
• Responsible Gaming: Monitoring gaming behavior to provide assistance when needed.
• Legal Obligations: To meet regulatory requirements and ensure legal compliance.

Ba Baji does not generally share your personal information with third parties. However, there are limited circumstances in which data may be shared, as outlined below.

• Payment providers: With mobile banking providers such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC verification services: With authorized third parties for identity verification, under strict confidentiality agreements.
• Law enforcement agencies: With relevant authorities in the event of a court order or legal obligation.
• Regulatory authority: When required for audits or inspections by the licensing authority.

Ba Baji never sells or shares your data with advertisers, data brokers, or marketers.

The Ba Baji website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential cookies: For maintaining login sessions, security verification, and core platform functionality — disabling these will prevent the site from working properly.
• Functional Cookies: To remember your language preferences, theme settings, and personalized experience.
• Analytics Cookies: To understand which parts of the site are used most and improve the service — fully anonymized data.
• Security Cookies: To prevent fraudulent activity and unauthorized access.

You can delete or disable cookies through your browser settings at any time. However, disabling essential cookies may cause some features to not work properly.

Ba Baji uses industry-leading technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

• 256-bit SSL/TLS encryption: Every data transfer between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification at login ensures no one else can access your account.
• Firewall Protection: An advanced firewall system that instantly blocks suspicious traffic.
• Real-Time Monitoring: A 24/7 automated system that detects unusual activity and sends alerts immediately.
• Data Masking: Sensitive details such as card numbers and mobile numbers are stored in partially masked form.
• Regular security audits: Independent third parties regularly audit our systems to identify and address vulnerabilities.

You have full control over your data at Ba Baji. The rights below apply to every registered user.

Ba Baji does not retain your data longer than necessary. A defined retention period is set for each type of information.

• Account Information: For the duration of active account and 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 7 years — in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 3 years from the date of last contact.
• Log files & security data: 90 days to 1 year.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, your data is automatically deleted through secure methods or permanently anonymized.

Ba Baji is an adults-only (18+) platform. We do not knowingly collect any information from anyone under the age of 18.

• Age is verified at the time of registration. Providing your date of birth is mandatory.
• Age is re-verified during the KYC process via national ID or passport.
• If an underage account is identified, it will be closed immediately and all collected data will be deleted.

Ba Baji may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.

• For important changes, a notification will be sent to your registered mobile number or email.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you do not agree to the changes, you have the option to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team.

• Email: support@babaji.im
• Live chat: Chat with us directly via the icon at the bottom-right corner of the site.
• Response Time: Usually within 24 hours.